Support Resources
- Personal Telephone support from Family Search Missionaries Mon – Sat 8 am to 8 pm and Sunday 1 pm – 8 pm in English: 1-866-406-1830 en Español por WhatsApp +52 954 140 9079
- Ward Consultants in the chapel at the Family Search Center Wednesdays and Saturdays 9 am to 12 noon. For other days or times, or for any questions, text or call 915 671-1860. We can also work with you at home in person or with Google Meet, if you are not able to come to the Family Search Center. Call for an appointment or start a private chat with us by clicking the green widget at the bottom right of the screen.
- Using the Helper Function on familysearch.org to temporarily share your screen to work from home on your computer with a Ward Consultant or with a Family Search Missionary.
- Email Support: nasupport@familysearch.org
General Learning Resources
- Video Tutorials on How to use FamilySearch.org
- Help and Learning Center
- Classes and Videos
- Learning Center
- Family Tree Essentials (23 lessons)
- Family Search Library
The Family History Guide
This cooperative private effort is a hugely important training resource, appropriate for all levels.
Additional Family Search learning topics
- Beginner:
- Getting Started Classes: These introductory classes cover the basics of genealogical research.U.S. Census Research, Techniques, and Strategies: Learn how to navigate U.S. census records effectively.I Didn’t Know You Could Search Like That: Discover advanced search techniques.Foreign Language Research: Explore genealogical resources in languages other than English.
- FamilySearch Library Instructional Resources: Access helpful materials from the FamilySearch library1.
- Intermediate:
- Research Essentials: Dive deeper into essential research skills.
- Family Tree Essentials: Learn about managing your family tree on FamilySearch.
- Homeland Research (Coming Soon): Explore ancestral research in specific countries or regions.
- Technology Skills: Enhance your technical proficiency for genealogical research1.
- Advanced:
- Heraldry and Genealogy: Delve into the world of coats of arms and family history.
- Tracing Your Jewish Roots in Ukraine: Specialized research for Jewish ancestry in Ukraine.
- Research in Eastern Ukraine using Russian Empire Records: Advanced techniques for Ukrainian genealogy.
- Watch free video lessons about doing family history and genealogy research1.
For more details, you can visit the FamilySearch Learning Center 1.
Source(s)
1. Learning Center and Resources • FamilySearch
2. Learning Resources • FamilySearch
3. How do I get help using FamilySearch.org? • FamilySearch
